Privacy Policy

Your privacy matters to us. This policy explains how melorivexian collects, uses, and protects your personal information when you use our financial budgeting services.

Last Updated: February 15, 2025

Information We Collect

When you use melorivexian's financial budgeting platform, we collect information that helps us provide personalized financial guidance and maintain the security of your account. The types of information we gather include:

  • Personal identification details such as your name, email address, and phone number when you create an account
  • Financial information you choose to input for budgeting purposes, including income details and expense categories
  • Technical information about your device and how you interact with our platform, including IP address and browser type
  • Communication records when you contact our support team or participate in surveys
  • Location data to provide region-specific financial advice and comply with local regulations

We only collect information that is necessary for providing our budgeting services or required by Australian privacy laws. You always have control over what financial data you share with us.

How We Use Your Information

melorivexian uses your personal information to deliver effective financial budgeting tools and support your financial wellness journey. Our primary uses include:

  • Creating personalized budget recommendations based on your income and spending patterns
  • Sending important account notifications and educational content about financial management
  • Improving our platform's functionality through analysis of user interactions and feedback
  • Ensuring the security of your account and preventing unauthorized access
  • Complying with Australian financial regulations and tax reporting requirements where applicable
  • Providing customer support and responding to your inquiries about our services

Important: We never sell your personal financial information to third parties. Your budgeting data remains private and is only used to improve your experience with melorivexian's services.

Information Sharing and Disclosure

melorivexian maintains strict controls over who can access your personal information. We only share your data in specific, limited circumstances:

  • With trusted service providers who help us operate our platform, such as cloud hosting services and email delivery systems
  • When required by Australian law, court orders, or regulatory authorities
  • To protect the rights, property, or safety of melorivexian, our users, or the general public
  • In the event of a business merger or acquisition, with appropriate notice to affected users

Any third-party service providers we work with are bound by strict confidentiality agreements and must meet our security standards. We regularly audit these relationships to ensure your privacy is maintained.

Your Privacy Rights Under Australian Law

As an Australian business, melorivexian complies with the Privacy Act 1988 and the Australian Privacy Principles. You have several important rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Correction: Ask us to correct any inaccurate or incomplete information
  • Right to Deletion: Request removal of your personal information, subject to legal requirements
  • Right to Restrict Processing: Limit how we use your information in certain circumstances
  • Right to Data Portability: Receive your data in a structured format for transfer to another service
  • Right to Object: Opt out of certain uses of your information, particularly for marketing purposes

To exercise any of these rights, contact our Privacy Officer using the details provided at the end of this policy. We will respond to your request within 30 days and may require identity verification for security purposes.

Data Security and Protection

Protecting your financial information is our top priority. melorivexian employs multiple layers of security to safeguard your data:

  • Industry-standard encryption for all data transmission and storage
  • Regular security audits and penetration testing by independent experts
  • Multi-factor authentication options for account access
  • Employee training on privacy and security best practices
  • Secure data centers with physical access controls and monitoring
  • Regular backups and disaster recovery procedures

While we implement robust security measures, no system is completely immune to risks. We continuously monitor for potential threats and will notify you promptly if any security incident affects your personal information.

Data Retention and Deletion

melorivexian retains your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention practices include:

  • Account information is kept while your account remains active
  • Financial data is retained for seven years to comply with Australian tax and business record requirements
  • Communication records are kept for three years for customer service purposes
  • Technical logs are automatically deleted after 12 months unless needed for security investigations

When the retention period expires, we securely delete your information using industry-standard data destruction methods. You can request early deletion of certain data types by contacting our support team.

Cookies and Tracking Technologies

melorivexian uses cookies and similar technologies to enhance your browsing experience and understand how our platform is used. These technologies help us:

  • Remember your login preferences and account settings
  • Analyze website traffic patterns to improve our services
  • Provide personalized content and budget recommendations
  • Ensure the security and proper functioning of our platform

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some features of our service. We do not use tracking technologies for advertising purposes or share this data with advertising networks.

International Data Transfers

melorivexian primarily stores and processes your information within Australia. However, some of our trusted service providers may process data in other countries with adequate privacy protections. When international transfers occur:

  • We ensure the receiving country has equivalent privacy protections to Australia
  • Contractual safeguards are in place to protect your information
  • We maintain oversight of how your data is handled internationally
  • You will be notified if our data processing arrangements change significantly

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes:

  • We will notify you via email at least 30 days before changes take effect
  • A prominent notice will be displayed on our platform
  • We will update the "Last Updated" date at the top of this policy
  • We may request your renewed consent for certain uses of your information

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of melorivexian's services after policy updates indicates acceptance of the revised terms.

Privacy Questions and Complaints

If you have questions about this privacy policy or concerns about how we handle your personal information, our Privacy Officer is here to help.

Address: 97 Scott St, Newcastle NSW 2300, Australia

Phone: +61242865001

Email: info@melorivexian.com

If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) for independent review.